Privacy Policy

1. Information We Collect

We may collect account information, User Content, usage data, payment metadata, device information, and diagnostics.

• Account information: name or nickname, email address, profile image, login provider information, account settings, and subscription status.
• User Content: text prompts, negative prompts, uploaded images, reference images, edited images, generated images, templates, multilingual prompt versions, project names, saved works, and collections.
• Usage data: pages viewed, templates used, generation history, prompt usage, feature interactions, device type, browser type, app version, IP address, approximate location, crash logs, and performance data.
• Payment data: payment status, subscription plan, transaction identifiers, renewal status, and related billing metadata. We do not store full credit card numbers.

2. Public SEO Pages and Demo Inputs

You may browse public Picva pages, GPT Image 2 SEO pages, template pages, guide pages, and prompt pages without logging in. We may collect page views, referring URLs, approximate location, device and browser data, cookies, analytics events, search queries, demo prompts, and demo upload interactions from these pages.

Demo inputs may be used to show previews, prevent abuse, improve prompt quality, analyze product performance, and secure the Service. Do not enter confidential, sensitive, or third-party content into public demo areas unless you have the right to do so.

3. AI Image Generation and Uploaded Content

When you use AI generation or editing features, your prompts, uploaded images, reference images, and related instructions may be processed by Picva and our AI service providers to generate or edit images.

You should not upload confidential, sensitive, private, or third-party content unless you have the legal right to do so.

4. Multilingual Prompts

Picva may support prompts in multiple languages. If you use multilingual prompt features, we may process, translate, store, compare, and synchronize prompt versions across languages to provide better generation results and template management.

5. How We Use Information

• provide and operate the Service;
• generate, edit, and store images;
• save your templates, prompts, and projects;
• authenticate your account;
• process subscriptions and credits;
• personalize recommendations;
• improve AI prompts and product experience;
• detect abuse, fraud, and policy violations;
• provide customer support;
• analyze performance and usage;
• comply with legal obligations.

6. How We Share Information

We do not sell your personal information to advertisers. We may share information with service providers as needed to operate Picva.

• AI model providers for image generation and editing;
• cloud storage and hosting providers;
• payment processors such as Apple or Stripe;
• analytics and crash reporting providers;
• authentication providers;
• customer support tools;
• legal authorities when required by law.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies for login, preferences, analytics, performance, and security.

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

8. App Data and Device Permissions

The Picva iOS app may request access to device permissions. We only access photos or camera content when you choose to use those features.

• Photos: to upload reference images, save generated images, or edit photos you select;
• Camera: if you choose to capture an image;
• Notifications: if you opt in to receive generation status, account, or product updates.

9. Data Retention and Account Deletion

We retain personal information and User Content for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and maintain business records.

You may delete generated works or request account deletion through the app or by contacting us. Some backup copies or legal records may be retained for a limited period.

10. Data Security

We use reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Picva is not intended for children under 13 or the minimum age required by local law. We do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information to us, please contact us.

12. International Data Transfers

Your information may be processed and stored in countries outside your country of residence. These countries may have different data protection laws.

13. Your Rights

Depending on your location, you may have rights to access, correct, delete, export, object to, restrict processing of, or withdraw consent for certain information. To exercise your rights, contact support@picva.app.

14. App Store Privacy

For iOS users, the App Store may display privacy information based on the data we and our third-party partners collect. Apple may process purchase, subscription, and device-related information according to Apple’s own policies.

App privacy labels may include contact information, user content, identifiers, purchases, usage data, and diagnostics depending on the features and third-party SDKs enabled in the app.

15. Changes and Contact

We may update this Privacy Policy from time to time. If you have questions, contact us at support@picva.app.